Encoder switch issue (pre June 2022 units)

[jemmons]

Good news! Crosspost to be sure no one misses it:

Hapax - Knob Replacement Program

Hey everyone, As many of you have noted, a number of encoder knobs were defective in the first batch of Hapax. First of all, please accept our most sincere apologies for the inconvenience. We quickly realized the issue, and have been working to resolve it. We changed the design of the knob to alleviate the issue, and after receiving the new production units, we can confirm the redesign solves it. We will send free replacement knobs to all customers that requests it. Simply fill this form and…