interesting… esp. as its so quickly…
did you try downgrading, does this ‘fix’ it? so can it firmly associated with the firmware version?
can you give us more information on what your doing to crash it, is there a set of reproducible steps?
again, Id contact Squarp, if it happens with a particular firmware version, and you can describe exactly what your doing, this could be very helpful in diagnosing the issue and possibly fixing.
@westlicht , the issue is there really is nothing to go on to determine what the issue is…
if some are having issues and others not (and we can assume Squarp can’t reproduce) - what is there to say? similarly they cannot work to fix something, without actually having an idea how to reproduce the issue?
thats the problem with issues that are reported as it ‘crashes’ , its a ‘catch all’, unfortunately, there could be any number of possible causes… and the three users here reporting it, could all have different underlying causes.
it could be firmware (modular means some edge cases may only be seen by few users)
or, it’s quite possible hardware related, fault module?, sd card? or some incompatibilities with certain eurorack racks… (power most likely)
don’t get me wrong, I totally get its frustrating, Ive had software/hardware issue in the past, and hearing others are working, just makes it worst…
but the engineer in me, wants me to help get it fixed, and I know the only way to do that is really to encourage those with issues to gather as much info as possible, to help identify the underlying issue - and hopefully get it working.
as a fellow user, I do like to help… if you can detail how to reliably make it crash on my system, id be happy to try it, and if it does the same on my system that would be very useful info for Squarp.
of course… I accept for many, they will feel thats ‘not their job’… which really there is no answer to… all I can see is you hope someone helps them to work out the issue, or move on?!