hey. i shared the project i’m working on with Thibault @ squarp yesterday; he’s going to see if he can figure something out.
guess we’ll have to wait and see if anything specific comes up from him or Loz…
Thanks for the update was going to message tomorrow to see what the crack is. I also sent him some too fingers crossed! Really want this tied up before it’s too late (14 day return) I wonder if it’s hw related but doubt it as you are the July batch right ? I’m September
Hey, sorry, I played around a bit the other day but couldn’t get it to crash, meant to do some more tests but didn’t get around to it.
I basically created two projects with 15 tracks full of random data, playing and then loading each one into each project slot in turn, swapping between each track and each project, but it still worked for me. Played around for about ten minutes, but changed projects about 30 times during then.
It did just have note data in, though, did you have anything else in there like automation or effects?
yeah, mine’s from the july batch.
Jean had me run the hardware ‘test’- you power it up while holding the number 1 encoder. it gives you a list of things to do that help check the hardware’s operating properly. my passed without issue, so it’s probably not hardware related…
hey. i didn’t have two projects loaded when i discovered the issue; i just found that it wouldn’t save or load after about 15-20 mins of continuous running. it also crashed a number of times when i tried selecting the automation view; since i re-formatted my SD card it hasn’t done that… yet.
i didn’t have any automation in there anyway, i happened to accidentally press the automation button the first time it happened. i just had notes, and one track with an arpeggiator running; no euclidian etc. and like Central.intelligence not many tracks- 4 synths mono/poly, and 5 tracks with my individual drum parts on (although, i’ve swapped to a drumtrack now, and it still does the freezing up/crashing).
How are you getting on with this has the issue stopped? The guys at squarp mentioned they still haven’t been able to recreate the issue so nothing to fix. Guess I’ll be sending mine back or hopefully replacing if there’s a unit available.
hey. i’ve stopped using it and gone back to DAW for the time being.
i’ve not heard back from squarp yet. tbh, if they can’t get to the bottom of it i think i’ll be reutrning mine & asking about a refund, so i can get something else. like you, i got it because of the ability to load two projects at once; if it can’t do that… may as well look at other options.
Fair enough. For me it does this even if I use only one side so I think it’s an issue with the unit itself as no one else’s has reported this so far except us both! That gives me some hope
Did you get any error messages when it crashed in the automation view, or did it just completely lock up?
I’ve only had a total lock up once a few months ago, and that particular bug was fixed, but every other time it has just shown an error message. It could be you’re unlucky enough to have a faulty unit, I’ve not been able to reproduce it at all.
hi, not really. i’ve had a couple of the error messages, but that’s happened when it hasn’t crashed, although clicking the encoder as it says to does nothing and i’ve had to restart. one of the crashes completely messed up the graphics on both screens, making them completely unreadable…
i’m beginning to think it really is just my unit has an issue that’s specific to it.
i’ve been running it now since last thursday, and haven’t had any problems.
i’ve not exactly tried to break it, but i’ve made sure to push it and so far it’s behaving itself…
hats off to Thibault, i think he may have sorted it
how have you got on?