Note Memory Full message

Hermod+
1

Hi there,

I don’t know if this is a bug or if I’ve hit some invisible note event wall on my Hermod+ but I recently got this message that’s preventing me from inputting anymore notes, nor duplicating any sequences. I’ve tried updating to the latest OS (1.11) and it didn’t seem to help. The song is 10 sequences long and 4 tracks of notation with one for modulation so I don’t feel like I’m even utilizing what the unit has available.

Has anyone come across this and was able to overcome this? I know there’s a similar thread on automation but I feel my instance is under different circumstances. This is all CV with inputs being entered manually without a controller.

Lastly I have tried repeatedly to contact Squarp via their form using 2 different browsers but each time I get an “internal error occurred message”.

Thanks in advance.

2

@Thibault :point_up_2:

3

Hi @Peah

Apologies for the belated reply.
Could you send me the project files, so I can take a look ?

Sorry about that, we recently had an outage on that form, it should be resolved now

4

I’m running into problems with Note Memory Full on a project. I’ve tried clearing our sequences, but it doesn’t seem to be helping the issue. It’s a project wtih 16 sequences. I’ve got 9 tracks with a reasonable number of notes in them, but it seems a bit of a restriction if I’m coming up against the limit here.

Is there something else I can do, or some way of identifying it there are some “ghost” notes in there?

5

Hi @heatonautomatic

Can you please send a message to our support team? Contact us | Squarp instruments

There’s maybe a bug here.

Thanks!