Knob number 4 issue


#1

Hi everybody,
I just bought a pyramid and after testing everything, i found an issue with the knob number 4.
I seems to move values in a chaotic way (instead of just move up or move down).
Is there a way to fix this/ replace it ?
Thank you in advance (sorry for my english i’m french).


#2

I had a knob problem (main encoder) and here’s how I fixed it:

  1. Remove the knob
  2. Fold up a small piece of paper
  3. Place it into the cap
  4. Put the cap back on

That solved this problem for me.

**

J’ai eu un problème de bouton (encodeur principal) et voici comment je l’ai corrigé:

  1. Retirez le bouton
  2. Repliez un petit morceau de papier
  3. Placez-le dans le capuchon
  4. Remettez le capuchon

Cela a résolu ce problème pour moi.


#3

My problem is not with the cap, cause even without the cap, the encoder is dysfunctional anyway.


#4

For a defect in a brand new device, contact your dealer. If you bought directly from Squarp, that’d be http://squarp.net/contact or support@squarp.net.


#5

Thank you, but it’s a second hand


#6

You can get the part from here (source).
Its a simple soldering job.

Hope this helps :wink:


#7

Ok thanks, Has anyone tried this replacement ?


#8

Dang! I wish it were as simple for you as it turned out to be for me.

I haven’t replaced a potentiometer, but I have opened my Pyramid and made a modification (the very early models needed to have a couple of resistors removed for better 1v/Oct performance) and while I was super nervous about it (SMD components, and my precious sequencer!) @squarpadmin via email were very supportive, and supplied great instructions and it was a snap!

I just bet if you write to them they’ll give you similar instructions for replacing the pot, and may even have some other ideas. Second hand or no, it’s a Squarp Instrument and they’ve got your back for sure.


#9

I already asked my question to them, and they answer me today. For now I’m waiting the next answer. Thanks everybody for your reply !