Just to be honest , its a put off

Protip: You should base your decision to purchase products on what they are at the time of purchase - not what you hope they could be. Not much out there outside of maybe a DAW can touch what the Hapax can do in its current state including loading multiple projects at once and mixing them together. That alone was worth the higher price to me.

7 Likes

i’ve only submitted one set of feature requests and one bug for Hapax but that was also my experience with the Squarp team. enthusiastic about the suggested changes while also realistic about their priorities in how soon they were likely to be implemented. i’m reasonably confident that Hapax will have a robust development as all their other products have, for me it’s more of a question of exactly what features eventually get added and how soon. but no complaints about their responsiveness to my requests!

7 Likes

I get that …but im asking what its capacity is and that is also what it can do now, its scope.

Its not an unfair question, not asking it to be something else , just what potential update capacity is …if it is what is and no wiggle , then fair enough …i know what im buying or i dont.

… most companies can tell you / give you a hint of what can come from the start …

Im.not trying to be a smart arse …just its fine now but will it last or become to limiting … or reduant for pro use later …

the pattern thing is a big call out as its been mentioned on pro reviews too… …

There are already others than can do similar to hapax already and cheaper … maybe the design isnt has nice or other factors …and some offer more.

Its more about…is hapax as going stay as it is with aobvious bug fixes or other…
fair enough … just want to know and some idea or picture

OTHER STUFF …

oxi can give you up to 32 track…
16 patterns pers sequencer… which pending on config can be more limited

Not all TRACKS are poly and not as straight forward etc. But then it a lot less to buy … and workable … not as easy to use either … .but again £700 uk price

MPC one … unlimited seq tracks …touch screen, high quality sampler , multi instrument, arps, probability, ratches, piano roll editing, step sequencing mode, scalers/chords, fx/ mixing, internal plug ins… midi / cv gates … multiple audio outs via usb interface etc etc

The song mode is similar to hapax…which isnt great …but again uk price around £650 … regulary updated .

HAPAX = £1150

Deluge i dont know much about … but i have seen the song arranger , that looks great

I agree chris

They do work hard on updates and continually

…but what some are asking about are key areas that will have a baring on how much they can use it, especially in a pro capacity

Clarity

Fair enough if its not intended for pro recording/ song seqencing …fine … more live jamming/ sequence pattern ideas controler extended …fair enough.

As you know mpc is a pro unit for groove creating, sampling, pattern sequencer or standalone multi …not a pro song sequencer…but they made lots of work arounds to support that.

Part of my frustration or put off has been via the forum… how its dealt with.

Before i was like ill get hapax and live with my niggles.

Its not a good a inspiration to buy something …more like …constant " well if its not for you" …i dont have an issues , maybe you expect too much type response, build your own ?

All that does it put people of the products …rather than acknowledgement of genuine points and paints / represents a poor image of the company …like thats the company vaules.

Loopop said in a review that the song mode was lacking on hapax too and said others do it better …is he also not thinking about it right or not looking at it the right way?

Theres plennty of other examples too…commen theme …not enough patterns. .

Just me, but its important to listen to your suporters and customers who invest into you

All this forum has done is put me off buying and any more squarp gear …and i havent been on here very long.

Those comments aren’t based my posts (soley) its also seeing how others are responded too.

Please keep in mind that you dont know who your responding to on a forums and every person views are as valid as the other …

It dosent matter if they a software developer themselves, someone who is just playing with music for fun only , pro music person , or not , or other… they are people interested in squarp…who soon wont be anymore …

Hi everyone !
Firstly, thank you all for your input and feedback. I know it sounds cliché, but both positive and negative constructive feedback are very important to us.

With regard to transparency

I really understand where you are coming from. However, I do believe managing expectations is quite important. We do have a vision that we’re working towards, however we sometimes hit roadblocks in the way. Lately, hapax firmware development has slowed down a bit due to other concerns taking most of our time, which - trust me - is also frustrating to us, as we have plans for adding cool stuff which even we are eager to try.

But @heckseven hit the nail on the head with this:

We’ve always heavily involved community feedback in out development process, and always will. However, in the past, we’ve shared perhaps a bit too much of what we planned, which, as @heckseven pointed out, was misconstrued as promises, and resulted in outrage when some factor/event prevented us with going forward with a specific planned change.

Now our approach is to be more reserved in our roadmap, and our reasoning is fairly close to somethign else @heckseven wrote:

We prefer not to promise things that we ultimately might not deliver.
So what we prefer is underpromising and overdelivering, if that makes sense.

However, on things we know for sure that we will implement, we say so, but just avoid making promises on any timetable, as our day-to-day concerns have proven to be quite unpredictable (for example we are currently dealing with unforeseen production mishaps caused by a supplier which halted ‘normal’ operation).


TL;DR: We're doing our best, but we're a small team. Sharing a roadmap has led to dissatisfaction in the past, so we now avoid doing so upfront.
I'll try and monitor this thread a bit more, so if anyone has any more questions or remarks, I'll try and address them to the best of my ability.
17 Likes

Thanks for this … i / others understand.

But and a straight question

Does hapax have the capability to increase the amount of pattens …available??? Even just on drum tracks?

Im sure many want to know if it can and will this ever happen? Not now … or a timeline.

But can it happen is it possible??

I know its direct but …it keeps coming up in many places

1 Like

Quite frankly, I don’t know yet.
It might be possible, but we haven’t had the time to properly test the feasibility in terms of memory constraints.

5 Likes

Fair enough , thanks for replying

I really want to leave this at what seems like a happy resolution for all parties, but I just can’t. Weeks of hurt feelings and self-important moaning (on both sides) for what could have been an email, FFS!

If you want to talk about gear, welcome to the forum. If you have a question only squarp can answer, just ask them! Stop dragging the whole forum into it!

And to the rest of us (myself very much included) stop feeding the trolls. If someone asks something that should be directed to the contact form, just let the comment die in obscurity. Mute the user. Whatever you’ve got to do. There are plenty of pinned posts and comments explaining this. If someone is posting here, they’ve clearly ignored all of it and are going to ignore us, too.

3 Likes

I just wanted to add:

In my experience, Squarp is one of the few companies that actually reply to every message sent via the contact form (I sent quite a few) and they are happy to receive any feedback and usually at least consider your suggestions. If they know it will probably never happen or at least not in the near future, they are also honest enough to tell you. Sometimes they even tell you that it is already on their roadmap, or even that it is coming in the next update.

Of course they can only say some things about the near future, because then it is certain that it will come. You never know what happens on the long run, so it would be unwise to make too many promises for the long run.
It might help pulling people over the fence thus increasing sales for the short term, but if a promised feature takes much longer than expected or even won’t make it at all eventually, people will moan about it and it will hurt your reputation as a company.

So, as said before, you got to understand their position, even though I would love to see a roadmap as well. But the best thing to do is just wait until it has the most important features for you before you buy it.

Btw, Squarp even replies in this forum every once and a while, which is something not many companies do. So you can’t blame Squarp for not being engaged with the community. You just have to understand that a forum is a very messy place to collect feature requests, so I think it is great to discuss new features here, but if you want them to know about it, just send them a message :slight_smile:

4 Likes

I am grateful for this kind of response! It’s not definitive but it provides clarity and honesty about a feature improvement that seems to be on the top of the list for many hapax users and potential users. The people want more patterns per track!

From a “non developer” perspective, such a feature improvement seems it should be easy to implement. However, it sounds like it is not, and for me personally that isn’t a deal breaker. There is work around to gain more than 7 patterns per “instrument”. The current “limitations” with hapax are not a deal breaker for me. Just knowing that the possibility of more patterns per track isn’t off the table is cool, but if it doesn’t happen I’m not going to get rid of my hapax! I have yet to use ALL the features hapax has to offer, at the same time I reached some of its limitations pretty quickly and still I have no regrets about buying my hapax. It has expanded my musical creativity exponentially! Ultimately limitations force people into creative solutions or alternatives, which isn’t necessarily bad!

My previous comments in this topic(although gruff) came from a place of frustration with the forum experience and NOT Squarp! I think it is crucial to foster a good user culture with any brand. Part of that is managing expectations! From my perspective some of the interactions in the forum are having a negative effect on users and potential users. People that take the time to sign in to a forum like this are of a diverse experience level and have different needs and expectations, and are passionate about it to say the least! I don’t envy those tasked with the job of trying manage it all! Peace and love music makers!!

1 Like