There have been plenty of Hapax bugs crashes and broken features reported in this forum. While I don’t have clarity about others experiences I know that these issues impact my device. Are there any Hapax owners that can confirm the well known issues actually don’t impact their devices?
can confirm i am on 1.13 and have not yet experienced any of the crashes/broken features in my normal use (sequencing eight different devices over all 16 tracks, both 5-pin MIDI and USB). works fine for me so far
i’ve reported one issue with a pattern that didn’t consistently reset to the first bar when running Free across multiple Sections in Song mode but i don’t know if that’s a bug per se. not in the same category to me as the crashes on saving that others have reported. i have more philosophical issues with some of the design choices that i’ve discussed in other threads but generally works as intended and like a champ
Ok thanks for clarifying that. Maybe there is a batch of bad Hapax machines floating around…What a drag if so. There certainly isn’t consistency when it comes to user experiences reported here and elsewhere. I believe I’ve tried to remedy my issues in every way possible which is basically re downloading the latest version onto different sd cards and ensuring I’ve understood the manual and internal settings but still buggy and broken. Thanks
Just doing anything in my power to try to fix my Hapax. It shouldn’t matter what sd card you use (and I believe squarp recommends only using the sd card provided)but I tried either way. Do you have a Hapax with issues??
Hey so I’m wondering if you could maybe tell us some steps to repeat the issues you are having, I don’t mind trying. Have you worked with many sequencers in the past? I have had bugs on every piece of gear I’ve ever owned and when I report it, they usually get it fixed by the next firmware. It is a normal process in hardware AND software, no matter what you do bugs do end up popping up.
Bugs do pop up, the only way to stop them is to find a way to reproduce them and then report them on their contact page. Really if you don’t report them, the bug will stay there even next firmware releases.
I personally haven’t had too many issues but it sounds like you are having a huge amount of them. I haven’t deep dived into my hapax in a bit but I really want to.
What issues are they specifically? Are you sure you haven’t tried to troubleshoot that you don’t have midi feedback loops etc?
yea ive had some issues with my hapax but squarp has stepped up to the plate more than any other manufacturer that i have witnessed so far, including replacing my unit for a new one. im actually waiting for the return post now. this in my estimation gives squarp high marks.
This is really good to know. I’d love to buy a Hapax, but still in the judging if it’s buggy (some units, maybe, most, not) stage, and getting to know how well the folks at Squarp respond to problems.
Thank you !