What’s your experience in terms of order processing and delivery speed?
I ordered a Pyramid early Friday morning with express shipping, but I have yet to even have them respond to my order placement?
I usually buy everything from Thomann as they been very fast and reliable over the years, but for some reason, Thomann does not sell Squarp Instruments.
I contacted them again through my account in the webshop and hopefully, I will get a reply at least.
Yes i know DHL have had some issues, then again they always have Corona or not. Squarp however says on their first page that their operation is runnings as normal.
Well hopefully i get a response at least, something that really irks me are when people don’t bother to reply, especially when you paid them for an order. That response should be within a workday at least.
Your order is still in preparation, it should be shipped by tomorrow.
Obviously, in these times, we’re a bit more short staffed than usual in the warehouse, as most of us are telecommuting, and we’ve had a lot of orders in the past days, which explains the delay.
Fingers crossed, you’ll get it in time for Thursday