What’s your experience in terms of order processing and delivery speed?
I ordered a Pyramid early Friday morning with express shipping, but I have yet to even have them respond to my order placement?
I usually buy everything from Thomann as they been very fast and reliable over the years, but for some reason, Thomann does not sell Squarp Instruments.
I contacted them again through my account in the webshop and hopefully, I will get a reply at least. 
I have, with no issues.
I’d expect everything to be a little slower due to obvious reasons at the moment…
Yes i know DHL have had some issues, then again they always have Corona or not. Squarp however says on their first page that their operation is runnings as normal.
Well hopefully i get a response at least, something that really irks me are when people don’t bother to reply, especially when you paid them for an order. That response should be within a workday at least.
I ordered mine directly and had no issues; also very helpful oj the phone getting me sorted out when I first started
Good to hear Antony! Thank you!
you are welcome, the current situation may be responsible for some delays
Hi @Fotopaul,
Your order is still in preparation, it should be shipped by tomorrow.
Obviously, in these times, we’re a bit more short staffed than usual in the warehouse, as most of us are telecommuting, and we’ve had a lot of orders in the past days, which explains the delay.
Fingers crossed, you’ll get it in time for Thursday 
Cheers,
Thibault
Hi Thibault!
Thank you getting back to me via Email and on here, appreciate it!
Sounds good, yes i really hope DHL can deliver… would love to have it over the extended weekend!
Thanx again!
Like in the email 
allow from 1 to 4 days before 0.