Stuck pads on 2020 Purchased Pyramid

I have a Pyramid with sticking pads…. I purchased last year but only got to really start using it recently. I’ve tried the solutions mentioned in another topic here but have not had any luck alleviating the issue.

What do I do now?

I’d suggest contacting Squarp at squarp.net/contact
Good luck!

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Thanks…. Waiting for a reply now

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