LED behind button 1 not working

My button “1” LED no longer lights up. Could this be a software bug or is it most likely the LED has gone bad? What are my options for fixing it? Thank you.

Which product?

Thought I was posting in the Hermod section of the forum. Apologies if I didn’t. But yeah, referring to Hermod.

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No worries. It was in General Discussion.
It’s in Hermod now. :mask:

Does it not slight up in any view?
ie step,track,effect mode?
If doesn’t light in any mode seems unlikely to be a software bug.
You should contact squarp via their contact form.