Hermod pitch issues


#1

Each CV out of my Hermod has pitch problems each time I power it on. I have a frequency and voltage meter so I know it’s not me. I contacted support and they told me to hold down the Rec button when starting up the Hermod. I followed the directions given but each time I correct the voltage for each track and save it(pressing X) the Hermod will start me back at point A. The Hermod’s voltages will be off once again. This is a losing battle. Can someone help me?!!